Frequently Asked Questions

Is the Houston-Harris County Emergency Rental Assistance Program still open?

The Houston-Harris County Emergency Rental Assistance Program can only accept applications from renters who have active eviction cases (cases with a case or cause number).

Please visit the Resources tab for information on additional resources available. If you are currently in eviction court and have a case or cause number, you can find details on program eligibility, documentation requirements, and submit a new application here. You cannot update an existing application.

What if I have an eviction citation or petition for eviction?

If your landlord has already taken you to court to evict you, you may be eligible for eviction intervention rental assistance. Any eligible renter who is in eviction proceedings is encouraged to submit a new application here. You cannot update an existing application.

Here are some examples of what this documentation looks like:

  1. “Citation - Eviction” example:

    Evicition Citation Example
  2. “Petition for Eviction” example:

    Petition for Eviction Example

As a tenant, how do I know if I qualify?

View the eligibility requirements here.

How do I find out if my application has been approved?

Click on the yellow “Check my status” box at the top right.

How were the program guidelines determined?

The eligibility criteria were designed with equity and fairness in mind, and the process complies with federal requirements. Learn more here.

What if I have a question?

Please call our hotline at 713-874-6609.

Call Center hours are 9 am – 6 pm Monday-Friday.

You can report your concerns about the program to the Client Response Team. They will investigate your concerns and get back to you.